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Airbnb’s third-annual global conference, the Airbnb Open, welcomed 20,000+ hosts from 100+ countries to LA for a week of social collaboration and learning, speaker panels and specialty classes, capped off by a star-studded awards show and music.

Utility has served as the digital arm of the Airbnb Open since 2015, designing and developing all web and mobile platforms surrounding the event, from online registration, itinerary planning, and dynamic micro-event ticketing, to various on-site engagement tools and immersive social experiences.

Jam-packed event schedule
Over 3 days of festivities.

20,000+ hosts registered,
100+ countries represented,
$1M+ ticket fees processed.

5 major events,
100+ conference sessions
50+ event speakers.

Personalized itineraries,
Ticket and pass management,
Personal Homebase.

Peer-to-peer engagement,
Interactive wayfinding,
Group networking.

Star-studded event,
Real-time performanec updates.

Event communications,
Real-time alerts.

Shannon Simpson JonesVP, Director of Airbnb Open (Civic)

“The biggest difference between Utility and other shops we’ve worked with is their agility and dedication. We’ve thrown them a lot of curveballs, and they've always managed to figure out a solution.”